Description
Designed for Admin Heroes, our platform eliminates data silos by consolidating all inbound and outbound communications into one seamless platform. With a user-friendly interface akin to texting on your phone, CRM UP seamlessly integrates with campaigns, contacts, and leads, making it simple for your users to engage effectively. Whether you’re a team of 2 or 2,000, our platform scales effortlessly to meet your needs.
Engage your customers and constituents like never before with our powerful features:
- Get Attention: With a staggering 98% open rate, text messaging breaks through the noise, ensuring your messages are seen.
- Increase Satisfaction and Retention: Reach people where they are with personalized texts delivered at just the right time, boosting customer satisfaction and retention rates.
- Enhance Team Productivity: Streamline your communication efforts and make more connections with fewer clicks using our intuitive group inbox and Process Builder integration.
Key Features
- Two-Way Conversations: Engage in two-way conversations with contacts and leads, fostering meaningful interactions.
- Bulk Message Builder: Easily broadcast SMS to campaign members using our bulk message builder, streamlining your outreach efforts.
- Group Inbox: Manage all text messages in one centralized location with our convenient group inbox feature.
- Process Builder Integration: Trigger SMS with workflows using our seamless Process Builder integration, automating your communication processes.
- Delivery Status Notifications and Reporting: Stay informed with delivery status notifications and comprehensive reporting tools to analyze engagement and results effectively.
- Scheduling: Schedule outbound text messages to ensure they are sent at the optimal time for maximum impact.
- Opt-In/Opt-Out Handling: Manage opt-in and opt-out preferences effortlessly with standard and custom keywords, respecting user preferences.
- Twilio Apex API Library: Extend functionality to any Twilio channel with our Twilio Apex API library, providing flexibility and customization options.
- Standard Reports: Access 15 standard reports to gain insights into engagement and campaign performance.
Our platform empowers you to revolutionize your communication strategy, driving engagement, satisfaction, and productivity across your organization.
